Sgt. Paul Heat and Air Conditioning, LLC

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About Sgt. Paul Heat and Air Conditioning, LLC
Sgt. Paul Heat and Air Conditioning operates as a heating and cooling contractor based in Sweetwater, Tennessee. The business holds a 4.8-star average rating derived from 257 customer reviews, reflecting consistent service quality across residential heating and cooling needs. The company offers furnace, heat pump, mini-split, and package unit services, serving the greater Sweetwater area with standard weekday hours from 8 AM to 4:30 PM Monday through Friday.
The contractor provides financing options and maintenance plans designed to spread equipment costs over time and keep systems operating efficiently throughout the year. Website offerings include repair, maintenance, and installation services for multiple system types, giving homeowners flexibility whether addressing immediate repairs or planning eventual equipment upgrades.
Multiple reviewers describe receiving same-day service after contacting Sgt. Paul Heat and Air Conditioning. A reviewer noted Freddie arrived within an hour during the coldest morning of the season, diagnosed the issue, and restored heat within that same visit after having necessary parts on hand. Another customer recounted calling with no AC function and securing a same-day appointment, with Freddie completing repairs after explaining costs upfront. A third scenario involved a hot water heater issue resolved by replacing a blown fuse rather than recommending full replacement, which the reviewer characterized as fair and honest service.
What Customers Say
Twelve of fifteen sampled reviewers specifically praise same-day or rapid response times, with several noting technician Freddie by name for arriving within an hour of calling. Pricing transparency appears across multiple five-star reviews, with customers appreciating cost discussions before repairs began rather than unexpected charges afterward.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
Furnace Repair, Maintenance, and Installation
Diagnosis, tune-ups, and full replacement services for home furnaces keeping heating operational.
Heat Pump Repair, Maintenance, and Installation
Service for heat pump systems including troubleshooting, seasonal maintenance, and new unit setup.
Mini-Split Repair, Maintenance, and Installation
services for ductless mini-split systems with single and multi-head configurations.
Package Unit Repair
Repair services for packaged HVAC units combining heating and cooling in single outdoor equipment.
Financing Options
Payment plans allowing customers to finance new equipment purchases over time rather than upfront.
Maintenance Plans
Scheduled service agreements designed to keep systems running efficiently and prevent unexpected failures.