East TN HVAC & Plumbing, inc.

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About East TN HVAC & Plumbing, inc.
East TN HVAC & Plumbing, Inc. has served Tellico Plains and the surrounding Monroe County area for nearly two decades, building a reputation as a full-service heating, cooling, and plumbing contractor. The company holds a 4.6-star average across 27 verified client reviews, reflecting consistent performance in both routine maintenance and emergency repairs. Operating from offices in downtown Tellico Plains, the team handles residential projects throughout the foothills of the Great Smoky Mountains, including nearby communities where seasonal temperature swings create demanding year-round climate control needs.
What distinguishes East TN HVAC from smaller operations is their dual-discipline expertise. The company maintains in-house capability for both traditional split-system HVAC work and plumbing infrastructure, allowing homeowners to coordinate water heater replacements, pipe repairs, and furnace service through a single trusted provider. Their financing program through the website helps clients manage larger capital investments without deferring critical system replacements. Service calls follow a structured diagnostic process, and technicians arrive with the parts inventory typically needed for common failures in regional housing stock.
Customer reviews paint a detailed picture of on-the-ground service. JR and Jeff, identified by repeat clients, have maintained long-term relationships spanning eighteen years with households in the service territory. When one Tellico Plains resident's water heater failed mid-morning, the team delivered and installed a replacement unit by that afternoon, minimizing disruption to the household routine. Another review describes diagnosis of a ductless mini-split system where installation errors had reversed refrigerant lines, a subtle fault that escaped detection by previous service calls.
What Customers Say
Positive reviewers consistently mention speed of response and technician longevity, with multiple six-year and eighteen-year client relationships documented. Four of five five-star reviews specifically name JR or Jeff as the primary technician. The single one-star review centers on a disputed diagnosis involving refrigerant leaks and billing practices, representing the sole negative voice among twenty-seven total submissions.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
HVAC Repair & Maintenance
Diagnostic services and component replacement for heating and cooling systems, including capacitor, contactor, and blower motor repairs.
New HVAC Installation
Complete system installs including heat pumps, split systems, and ductless mini-split configurations for residential homes.
Plumbing Repairs
Fixture repairs, leak detection, and pipe replacement addressing both emergency calls and scheduled appointments.
Water Heater Service
Tank and tankless water heater diagnostics, same-day replacement, and installation of new units including electric on-demand systems.
Financing Programs
Payment plan options for qualified homeowners to cover equipment costs without immediate full upfront payment.