Ener-Tel Services

Ener-Tel Services operates from Abilene, Texas, holding a 5.0-star average across 23 reviews. The company specializes as a security system supplier serving commercial and residential clients across the Big Country region, including businesses in Abilene and the surrounding communities. Technicians at Ener-Tel handle everything from new security system installations to repairs on existing equipment, maintaining a local presence that allows for responsive service calls.

What distinguishes Ener-Tel Services is the personalized attention customers receive from its named technicians. Multiple reviewers specifically call out Alec Heiser and Chris Aguirre for their consultative approach, taking time to explain system operations without applying sales pressure. The company maintains regular weekday hours Monday through Friday and prioritizes follow-up contact after installations to verify system performance.

Alec Heiser demonstrated this commitment when he cleaned up a botched security installation left by a previous contractor, restoring functionality while improving the system's appearance. For the District's three locations, Heiser made repeated site visits to replace components and reprogram systems across multiple facilities. Chris Aguirre accommodated a client's irregular work schedule, walking through every policy detail patiently so the business owner felt confident signing on. Both technicians answered calls promptly, with one reviewer noting her calls to Alec always reached a live person.