Johnstone Supply

Johnstone Supply operates in Abilene, Texas as a heating equipment supplier, scoring 4.6 stars across 14 verified reviews. The location serves residential homeowners and commercial contractors across the Big Country region, including those in surrounding communities such as Sweetwater and Baird. Open Monday through Friday from 8 AM to 5 PM, with Saturday hours until noon, the store provides access to HVAC equipment, furnaces, split systems, and installation accessories for both do-it-yourselfers and licensed technicians.

The supplier maintains an extensive inventory that distinguishes it from typical retail outlets. They stock single-packaged units, mini-split systems including multi-zone and variable capacity configurations, as well as air handlers, evaporator coils, and extended warranties. Their commercial offerings cover single-packaged units and split systems, while residential lines include gas furnaces, oil furnaces, and manufactured housing equipment. Customer reviews consistently highlight competitive pricing and staff willingness to troubleshoot complex part identification challenges.

Customer stories reveal personalized service that larger chains often miss. Anthony, noted by reviewer Terry, takes time to diagnose issues and advises solutions that save money. Heather Alexander's review describes how staff identified a needed part that had her system repaired within five minutes. Marvin Baucom specifically praises first-time accuracy in part selection, avoiding multiple trips. The negative review from Cyvster flags dock access limitations for commercial deliveries, which appears to be a facility constraint rather than a service deficiency for typical residential customers.