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Claim This BusinessSouthwest Air Conditioning and Heating has served Abilene homeowners for years, earning a 4.8-star average from 164 reviews. The company handles residential HVAC work across Taylor County, with a reputation built on professional installations, same-day emergency response, and long-term maintenance relationships. Customers consistently cite the crews as knowledgeable and the pricing as fair.
As an American Standard dealer, Southwest installs heat pumps, air handlers, and zone-control systems. One reviewer documented replacing two AC units with American Standard equipment, praising technician Evan for managing the job from start to finish. The company also services geothermal heating systems, a specialty that sets it apart in a region where fewer contractors offer that expertise.
When Rachel Whitlock called about water dripping through her ceiling, a crew arrived within an hour and fixed the issue without overcharging. Kim Hertel's review named Ryder from the office and a technician who returned twice to diagnose a faulty part on the hottest day of the year, ultimately resolving the problem. Both accounts describe staff following up personally to make sure the work held.
All five-star reviews mention specific technicians: Evan oversaw a multi-unit heat pump install, while Ryder coordinated follow-up service for Kim after a part failed. Reviewers highlight same-day arrival during emergencies and fair pricing as consistent strengths across 164 reviews.
New system installs include heat pumps, air handlers, and zone-control setups from brands like American Standard.
Professional duct cleaning removes buildup and improves airflow throughout the home.
Same-day response for leaks, complete system failures, and other urgent HVAC issues.
Maintenance and repair for heat pump systems, including units over five years old.
Specialized service for residential geothermal heating systems using ground-sourced energy.
Equipment and maintenance services for commercial buildings across Abilene.