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Claim This BusinessA-Accurate Appliance has kept Amarillo homes running smoothly for decades as a family-owned appliance repair service. Founded by Roger and now operated by his son Tim, the business holds an average rating of 4.3 stars across 22 customer reviews. Located in the Texas Panhandle, the team serves residential customers throughout Amarillo and surrounding neighborhoods, handling everything from refrigerators and dryers to specialized under-counter ice machines.
What distinguishes this contractor is the hands-on approach from second-generation technician Tim, who personally handles service calls alongside his experienced father. Unlike corporate repair services where you may get different technicians per visit, customers consistently work with the same knowledgeable professionals who understand the history of each appliance. The business prioritizes clear communication, offering diagnostic guidance over the phone when possible to help homeowners make informed decisions about repairs versus replacement.
Local reviewers highlight specific scenarios where A-Accurate delivered: Tim diagnosed an under-counter ice machine problem in about 5 minutes and had it making ice like new; he responded on a Saturday and had a family's dryer operational by Monday after a newborn emergency; another customer received patient phone consultation about refrigerator diagnostics at no charge before committing to a repair. These named examples reflect the personal attention that long-time Amarillo residents have come to expect from this family-operated business.
6 of 8 reviewers award 5 stars, with multiple customers specifically naming Tim or Roger in their positive experiences. Both 1-star reviews cite communication issues and customer service concerns rather than technical repair quality, suggesting the business may benefit from clearer scheduling and cancellation policies.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Diagnosis and repair for cooling issues, sealed system problems, and refrigeration components.
Gas and electric dryer troubleshooting, heating element replacement, and vent cleaning.
Bake element repair, temperature calibration, and ignition system service.
Specialized repair for built-in ice makers including diagnostic and part replacement.
Drain issues, heating element problems, and pump replacements.
Phone consultation available to help diagnose problems before scheduling in-home service.