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Claim This BusinessA&R Plumbing, Heating, & Air Conditioning has anchored its presence in the Amarillo community for decades, operating from a locally owned and family-run foundation that traces its roots deep into the Texas Panhandle. The company holds an A+ rating with the Better Business Bureau and maintains a 4.6-star average across 158 customer reviews, a volume of feedback that speaks to consistent service delivery in a market where reliable HVAC and plumbing help can be scarce. Serving residential and light commercial clients across Amarillo and surrounding Texas Panhandle communities, the company fields a team of service technicians who handle everything from routine maintenance to full system replacements.
What distinguishes A&R from many regional competitors is their selection as Trane Comfort Specialists, a credential that signals factory-trained expertise and access to manufacturer-backed warranty support. The company also installs the REME HALO In-Duct Purifier, an indoor air quality system that addresses airborne contaminants beyond standard filtration, a feature they actively market to health-conscious homeowners. Their Comfort Care Program offers enrolled clients priority scheduling, discounted repair rates, and protection against overtime charges during emergencies, a practical layer of value that transforms transactional service into ongoing relationship management.
Customer reviews reveal technicians who arrive fast when circumstances turn urgent. Kyle responded to a system failure on a bitterly cold Saturday morning within an hour of the call, diagnosed the issue on-site, and returned Monday to complete the replacement without disrupting the customer's business. Shiloh and Hagen recently resolved a water heater complaint by not only restoring hot water but optimizing the tank's performance beyond its original state. A late-night flooding incident from a bath and shower house brought a crew to the property immediately, with customers noting both the efficiency of the work and a price that exceeded expectations for the severity of the situation.
One hundred fifty-eight reviews yield a 4.6-star average, with recurring praise for same-day emergency response times and transparent pricing even during after-hours calls. Three negative reviews mention pricing disputes involving consent and itemized charges, while positive reviews consistently cite specific technicians by name and describe diagnostic problem-solving rather than generic service descriptors.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Full AC system installation for new construction and retrofit upgrades, featuring Trane equipment with professional load calculation and ductwork design.
Diagnostic services for frozen coils, refrigerant leaks, compressor failures, and system tune-ups including filter replacement and refrigerant top-offs.
Heat pump installation, furnace repairs, pilot light diagnostics, and winter emergency heating services across all major residential brands.
REME HALO in-duct air purification systems that neutralize pathogens, allergens, and odors circulating through ductwork.
After-hours response for burst pipes, major leaks, sewer backups, and flooding; drain cleaning and water heater services.
Pipe insulation, winterization services, and emergency thawing with code-compliant repairs following Amarillo temperature drops.
Scheduled bi-annual maintenance, discounted repairs, priority emergency dispatch, and waiver of overtime charges for enrolled clients.