A&R Plumbing, Heating, & Air Conditioning

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About A&R Plumbing, Heating, & Air Conditioning
A&R Plumbing, Heating, & Air Conditioning has anchored its presence in the Amarillo community for decades, operating from a locally owned and family-run foundation that traces its roots deep into the Texas Panhandle. The company holds an A+ rating with the Better Business Bureau and maintains a 4.6-star average across 158 customer reviews, a volume of feedback that speaks to consistent service delivery in a market where reliable HVAC and plumbing help can be scarce. Serving residential and light commercial clients across Amarillo and surrounding Texas Panhandle communities, the company fields a team of service technicians who handle everything from routine maintenance to full system replacements.
What distinguishes A&R from many regional competitors is their selection as Trane Comfort Specialists, a credential that signals factory-trained expertise and access to manufacturer-backed warranty support. The company also installs the REME HALO In-Duct Purifier, an indoor air quality system that addresses airborne contaminants beyond standard filtration, a feature they actively market to health-conscious homeowners. Their Comfort Care Program offers enrolled clients priority scheduling, discounted repair rates, and protection against overtime charges during emergencies, a practical layer of value that transforms transactional service into ongoing relationship management.
Customer reviews reveal technicians who arrive fast when circumstances turn urgent. Kyle responded to a system failure on a bitterly cold Saturday morning within an hour of the call, diagnosed the issue on-site, and returned Monday to complete the replacement without disrupting the customer's business. Shiloh and Hagen recently resolved a water heater complaint by not only restoring hot water but optimizing the tank's performance beyond its original state. A late-night flooding incident from a bath and shower house brought a crew to the property immediately, with customers noting both the efficiency of the work and a price that exceeded expectations for the severity of the situation.
What Customers Say
One hundred fifty-eight reviews yield a 4.6-star average, with recurring praise for same-day emergency response times and transparent pricing even during after-hours calls. Three negative reviews mention pricing disputes involving consent and itemized charges, while positive reviews consistently cite specific technicians by name and describe diagnostic problem-solving rather than generic service descriptors.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Installation & Replacement
Full AC system installation for new construction and retrofit upgrades, featuring Trane equipment with professional load calculation and ductwork design.
AC Repair & Maintenance
Diagnostic services for frozen coils, refrigerant leaks, compressor failures, and system tune-ups including filter replacement and refrigerant top-offs.
Heating System Repair & Replacement
Heat pump installation, furnace repairs, pilot light diagnostics, and winter emergency heating services across all major residential brands.
Indoor Air Quality Solutions
REME HALO in-duct air purification systems that neutralize pathogens, allergens, and odors circulating through ductwork.
Plumbing Emergency & Repairs
After-hours response for burst pipes, major leaks, sewer backups, and flooding; drain cleaning and water heater services.
Frozen Pipe Prevention & Repair
Pipe insulation, winterization services, and emergency thawing with code-compliant repairs following Amarillo temperature drops.
Comfort Care Membership Program
Scheduled bi-annual maintenance, discounted repairs, priority emergency dispatch, and waiver of overtime charges for enrolled clients.