Biggs Service Company

Biggs Service Company operates as a family-owned HVAC and appliance repair contractor serving Amarillo and the broader Texas Panhandle region, including Canyon, Bushland, and neighboring communities. Founded and led by Greg Biggs, the company has Built its reputation over three decades by handling both residential and light commercial refrigeration equipment. The company maintains a 4.1-star rating from 36 customer reviews, with around-the-clock availability including weekends and holidays. Their service fleet responds to emergency calls across the Panhandle, from single-family homes in Amarillo proper to outlying properties in Potter and Randall counties.

What distinguishes Biggs Service Company is their dual specialization in both traditional HVAC systems and commercial refrigeration equipment that most residential contractors avoid. They service walk-in coolers, walk-in freezers, reach-in display cases, and steam tables for restaurants and food service businesses, alongside standard residential heat pumps, geothermal systems, and mini-split ductless setups. The company advertises budget-friendly pricing through their "Bigg Service ~ Little Prices" approach, and their 24-hour availability means they respond to HVAC emergencies regardless of time or day. Greg Biggs specifically handles challenging refrigeration diagnostics that other local technicians decline, including older systems that no longer have manufacturer support.

Customer reviews highlight specific scenarios where Greg Biggs delivered results others could not achieve. One reviewer described how Greg solved a defrost problem on a 30-plus-year-old GE side-by-side refrigerator that multiple other servicemen had given up on, and he adjusted freezer and refrigerator temperatures so the unit operates better than it has in decades. Another reviewer noted Greg arrived the next day after she called, thoroughly assessed a double oven that two previous companies had failed to diagnose properly, and recommended a solution that actually solved the problem rather than just ordering expensive parts. These accounts reflect the personalized, technician-driven approach that differentiates this contractor from larger operations.