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Claim This BusinessRobert Madden Industries operates as a wholesale HVAC distributor serving the Amarillo market and extending across 16 Texas locations. With more than 40 years in business, this family-owned company has built its reputation supplying Carrier, Bryant, Payne, and Day&Night equipment alongside a comprehensive parts inventory. The business holds a 4.6-star rating derived from 46 customer reviews, reflecting consistent service quality that resonates with both professional contractors and DIY homeowners seeking hard-to-find components.
What distinguishes Robert Madden Industries from retail HVAC outlets is its wholesale distribution model combined with technical expertise. The company carries equipment from four major brands, offering professionals and homeowners access to commercial-grade supplies without requiring contractor accounts. Their Technical Services division provides support beyond simple sales, while Training programs help contractors stay current with evolving systems. The 40-year track record as a family-owned enterprise means customers deal with established staff rather than rotating associates.
Patrick Wood's July 2025 review illustrates the personalized problem-solving that generates loyal customers. After searching unsuccessfully across Amarillo for a blower bushing on an aging AC unit, Wood brought the old part to the counter where Johnny identified the obsolete component and proactively sourced a functional bearing alternative. This willingness to research solutions rather than simply processing transactions appears repeatedly in positive reviews, with Shane Orr describing the staff as his favorite people in Amarillo for handling confusing parts inquiries.
Seven of eight reviewers award 4-5 stars, citing knowledgeable staff, extensive inventory, and problem-solving dedication. Single negative feedback targets return policy rather than service quality. Five-star reviews specifically praise named employees like Johnny and highlight the team's ability to source uncommon parts.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Wholesale supply of Carrier, Bryant, Payne, and Day&Night heating and cooling systems.
Extensive parts selection including hard-to-find components for older system repairs.
Staff-assisted diagnostics and system compatibility guidance for contractors and homeowners.
Continuing education courses helping contractors maintain certifications and learn new systems.
Handling manufacturer warranties for equipment and registered components.
General HVAC supplies and specialized tools not available at retail outlets.