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Claim This BusinessProsper Air has built a loyal base of homeowners across Anna and surrounding Collin County since 2015. The air conditioning contractor holds a 4.4-star average across 34 reviews, with longtime customers like Vlad epe noting eight years of dependable service before a 2023 breakdown in communication. Tabitha emerges as the primary technician named in reviews, praised by Dave Verrelli for servicing two HVAC systems with reasonable labor costs and by Jenni Devenny for bi-yearly maintenance visits over several years. The company maintains standard weekday hours, closing at 5 PM Monday through Friday, and responds to service calls during regular business hours.
Without access to the Prosper Air website, specifics about brand partnerships or equipment certifications are not available for review. What stands out from the customer feedback is the emphasis on transparency and pricing honesty. Benjam n L pez specifically called out the team for being honest and transparent, stating they deliver on their word. Jenni Devenny noted the company as incredibly reasonable on pricing. These qualities appear repeatedly in positive reviews, suggesting a business model built on trust rather than aggressive upselling.
Tabitha appears as the named technician across multiple five-star reviews. Dave Verrelli described her as prompt, friendly, and professional when servicing two HVAC systems, with labor costs he characterized as very reasonable. Jenni Devenny mentioned Tabitha arriving quickly whenever an issue arose, handling everything from bi-yearly maintenance to urgent repairs. One reviewer, Vlad epe , reported opposite experiences in 2023, describing five months of missed calls and delayed scheduling that ultimately ended his eight-year customer relationship. The contrast suggests service quality depends on availability at the time of contact.
Four of five reviews assign five stars, citing honest pricing, professional labor, and quick response from technician Tabitha. The single one-star review from Vlad epe does not question technical skill but instead documents five months of missed calls and delayed scheduling that ended his eight-year relationship with the company.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Reviews mention diagnostic visits, repair calls, and second opinions on equipment failures. Jenni Devenny reported quick turnaround on repair needs.
Jenni Devenny referenced bi-yearly maintenance visits, suggesting seasonal or twice-yearly tune-up plans are available.
Dave Verrelli mentioned Tabitha servicing two complete HVAC systems, confirming multi-unit residential experience.
Vlad epe received a quote for full air handler replacement in 2023, confirming installation services.
Vlad epe asked Prosper Air to assess equipment other contractors flagged for replacement, indicating diagnostic consultation.