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Claim This BusinessRick & Ray's Auto Plaza has earned a 4.5-star average across 631 customer reviews in Fort Worth, Texas, positioning itself as a trusted name for foreign and domestic vehicle repair. Located in the Dallas-Fort Worth metroplex, the shop primarily serves drivers in Fort Worth and surrounding Tarrant County communities. While the exact founding year remains tied to the family's generational automotive expertise, the business has built its reputation on transparent diagnostics and honest assessments, avoiding unnecessary repairs whenever possible.
What distinguishes Rick & Ray's from competing shops is their willingness to tackle challenging luxury vehicle work that many area mechanics decline. Multiple five-star reviewers specifically mention successful repairs on Mercedes-Benz and BMW vehicles, including older models that require specialized knowledge and hard-to-find components. Andrew and the service team have cultivated a following among foreign car owners who have experienced frustrated attempts at other shops. Their pricing philosophy emphasizes upfront breakdowns of costs before work begins, giving customers clear visibility into each line item.
Recent customers describe scenarios that illustrate the shop's approach to difficult repairs. Morgan Lot brought in a Mercedes that multiple previous mechanics could not resolve; the team diagnosed the issue within one day and had the vehicle running properly by the following day. Bryan Boyatt, who owns an older Mercedes, specifically credits Andrew and the shop crew for using correct parts and possessing the experience to handle basic service on vintage foreign vehicles. A common thread across satisfied reviews involves respect for women customers who often report feeling dismissed at other auto shops.
Every reviewer awarding 5 stars mentions either honest pricing, successful completion of work other shops failed at, or specific praise for the service team. The single 1-star review directly addresses a policy dispute about phone quotes versus in-person inspections, while positive reviews emphasize transparency and diagnostic skill.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
Full diagnostic checkups covering all major systems, mentioned specifically for BMW vehicles requiring thorough assessment.
Battery testing, replacement, and electrical troubleshooting from simple replacements to complex diagnostics on foreign models.
Specialized work on older and newer Mercedes vehicles, including vintage models requiring correct parts and experienced technicians.
Complete BMW servicing from routine maintenance to complete checkups with honest recommendations on needed repairs only.
Expertise with import vehicles including German makes, addressing problems that other local shops could not resolve.
Upfront pricing explanations itemizing each repair and part, giving customers clear understanding before authorizing service.
Full-spectrum domestic and foreign vehicle repair covering common issues and complex mechanical problems.