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Claim This BusinessAbsolute Heat & Air holds a 4.8-star rating across 592 reviews while serving homeowners and light commercial customers in Gainesville, Texas and nearby communities including Whitesboro, Lindsay, and Muenster. The company operates every hour of every day, a detail that appears frequently in reviewer accounts when .
What stands out in customer reviews is the depth of technical expertise among individual technicians. Jerry Threadgill draws repeated mention as a troubleshooting expert who solved a communication fault between attic components and an outdoor condenser unit on a late-model system. Office staff including manager Meagan and assistant Tiera coordinate service calls and follow-up visits, while field technicians like Jr., Melton Puga, and Mo PerezTapia have been described as courteous and thorough by multiple reviewers.
Several reviewer accounts describe specific scenarios involving named technicians. Jr. arrived quickly and diagnosed a heater failure just before a January 2026 winter storm, keeping a family warm through the weekend. Another customer called for help with a locked thermostat and Jerry Threadgill talked them through unlocking it in under a minute. Forrest Chapman noted that the team addressed every concern and answered every question before leaving his property.
Of 592 reviews, the most frequently mentioned positive themes are same-day emergency service and the diagnostic expertise of named technicians like Jerry Threadgill and Jr. Negative reviews center on billing practices and situations where competitors identified different problems, while positive reviews consistently praise thoroughness and communication.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses and repairs furnaces and heat pumps with same-day availability during cold snaps and winter storms.
Troubleshoots and repairs air conditioning issues including communication faults between indoor and outdoor components.
Round-the-clock availability every day of the week for urgent heating and cooling failures, including weekends and holidays.
Phone-based troubleshooting and setup assistance for thermostat issues, sometimes resolving problems without a service visit.
Heating and cooling service for light commercial properties in Gainesville and surrounding communities.
Manages complex repairs requiring several trips, with office staff tracking scheduling and warranty-related follow-up.