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Claim This BusinessNorth Star Heating Air Conditioning and Refrigeration has been serving Grand Prairie and surrounding communities for over two decades, building a reputation on consistent, honest workmanship. With a 4.9-star rating drawn from 60 client reviews, this locally-owned contractor handles residential and light commercial HVAC needs across the Dallas-Fort Worth metroplex. The company holds proper licensing and insurance, serving homeowners in Grand Prairie, Arlington, and neighboring cities who need reliable heating and cooling repairs, installations, or routine maintenance.
This contractor distinguishes itself through a Carrier partnership, offering customers access to one of the HVAC industry's most recognized brands for energy-efficient equipment. Their annual maintenance checkup special breaks down pricing clearly: $120 for a single unit, $200 for two units, with additional units at $60 each, each visit including condenser coil cleaning, refrigerant pressure checks, electrical component inspection, and filter replacement. The company also specializes in commercial HVAC systems, a niche that many residential-focused contractors in the area avoid.
Customer reviews repeatedly mention specific team members by name. Hisham and his team earned praise for getting a customer's furnaces running properly during a winter call. Allan, the owner, traveled to a client's home within 24-48 hours after an online appointment to diagnose an AC issue. Reviewer Kit Rickard noted that Allan not only explained exactly how to fix the problem but continued troubleshooting via text message that same evening, demonstrating the kind of follow-through that generates loyal customers.
Fifty-nine of 60 reviews award 5 stars, with customers consistently praising named technicians Hisham, Allan, and Israel. Positive reviews highlight diagnostic skill and transparent communication, while the single 1-star review references a scheduling confusion with what appears to be a different North Star entity.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 7 AM–12 PM |
Diagnose and repair cooling system failures; annual tune-ups include condenser coil cleaning, refrigerant pressure checks, and electrical component inspection.
Winter heating repairs, furnace replacement, and system maintenance to restore warmth during North Texas cold snaps.
Install and service heat pump systems for year-round heating and cooling efficiency.
Assess and improve home air quality through system upgrades and filtration recommendations.
Specialized maintenance, repair, and replacement for commercial air conditioning units and building systems.
Prepaid checkup special: $120 for one unit, $200 for two units, $60 per additional unit, includes multi-point inspection.