Farmers Electric Cooperative, In

Farmers Electric Cooperative serves Greenville, Texas and the surrounding region as a member-owned utility cooperative. With a rating of 3.7 stars from 114 customer reviews, the cooperative provides 24-hour daily service across the area. As a co-op, members have a voice in governance through board elections and capital credit distributions. Members can manage accounts online, report outages, and access various billing options including budget billing and pre-paid plans. The co-op offers residential and commercial electric service, with programs including outage management, billing options, and account services through their website at farmerselectric.coop.

What distinguishes Farmers EC is their comprehensive energy solutions portfolio. They provide battery backup systems, whole-home generator discounts, solar interconnection services, and rebates specifically for HVAC tune-ups and energy-efficient heat pump purchases. Their Base Battery Backup Program and Google Nest Rush Hour Rewards Program offer members ways to manage energy costs and gain rewards through demand response. The cooperative also supports renewable generation connections, making them a forward-thinking utility option in Texas.

Customer reviews highlight both positive and challenging experiences. James Hall describes their customer service as consistently helpful and kind over many years, with staff going above and beyond to assist. Shelly Tubb notes a decades-long positive account experience, thanking the cooperative for excellent service. However, some customers report frustration with billing disputes and reconnection fees, and power reliability remains a concern for those in outage-prone areas.