Ken Parker Service, Inc.

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About Ken Parker Service, Inc.
Ken Parker Service, Inc. operates as an HVAC contractor in Greenville, Texas, maintaining a 4.6-star rating across 119 customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, serving residential clients throughout the Greenville area. This volume of verified customer feedback indicates sustained market presence and service delivery within Hunt County.
Customer reviews highlight specific technician interactions that differentiate this contractor. Thomas Rohde credited Bradley S with securing warranty coverage for a PTAC unit through Amana when the manufacturer initially denied support, and noted thorough semi-annual servicing of central air and heating systems. The contrast between commendations of honest service and a detailed complaint regarding diagnostic recommendations and follow-up communication suggests variable customer experiences depending on the technician assigned and the nature of the repair needed.
Belinda Badura described an August service call where Nick recommended a motor replacement and freon addition for approximately $1,000, with the technician advising the solution would last through the season. The freon charge reportedly lasted approximately four days before the unit failed again. Following escalation to the warranty company, the unit was replaced entirely. The reviewer noted no return call after filing a formal complaint. Reviewers named specific technicians including Bradley S and Pedro, with positive experiences citing thoroughness and warranty advocacy.
What Customers Say
Three reviews provide quantitative insight: one 5-star review praises technician thoroughness and warranty advocacy, another 5-star review is truncated, and one 1-star review cites dissatisfaction with diagnostic recommendations and follow-up communication. The rating of 4.6 stars from 119 reviews indicates predominantly positive sentiment across the full customer base.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, motor replacement, and tune-ups for residential cooling systems.
Heating System Service
Central heating maintenance, repair, and seasonal servicing for residential systems.
PTAC Unit Repair
Packaged terminal air conditioner repair, including warranty claim advocacy with manufacturers.
System Inspections
Evaluations of existing HVAC equipment to diagnose performance issues and recommend solutions.
Preventive Maintenance
Semi-annual servicing contracts for central air and heating systems to maintain efficiency.