Pepper Air Conditioning & Heating

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About Pepper Air Conditioning & Heating
Pepper Air Conditioning & Heating has kept North Texas families comfortable since 1982, making it one of the longest-operating HVAC contractors in the Justin area. This family-owned business holds a 4.7-star rating across 326 reviews, reflecting decades of consistent service. The company operates 24/7, 365 days a year, serving homeowners throughout Justin and surrounding communities including Denton, Argyle, and Roanoke. As a Lennox Premier Dealer, Pepper AC offers professional installation, repair, and maintenance for all major heating and cooling systems.
What distinguishes Pepper AC from neighboring contractors is their Lennox partnership and manufacturer recognition. The company is a Lennox Premier Dealer and earned the Lennox Industries Length of Dealership Award, signifying their longevity and reliability within the brand's network. They currently offer financing options with 12 months no payments and no interest on new Lennox systems, plus rebates up to $1,800 on the Ultimate Comfort System. Their 24/7 emergency support means customers never wait when AC fails during a Texas summer heat wave.
Customers repeatedly praise specific technicians who handle their emergencies. When Phillip Cruson called with a failed compressor late one evening, Pepper had him back operational in under 24 hours, handling all warranty paperwork and picking up the replacement part the next morning. Zane, mentioned by four separate reviewers, has resolved issues that other contractors refused to touch, including complex mini-split systems. During an extreme heat wave, Henry Bailey's AC failed and Pepper arrived same-day, diagnosing two problems quickly. These named technician accounts appear consistently across recent five-star reviews.
What Customers Say
Across 326 reviews, Pepper AC maintains a 4.7-star average with overwhelming positive feedback. Customers specifically name technicians Zane, Roberta, and the office staff for their professionalism, punctuality, and thorough communication. Multiple reviewers mention same-day emergency response during heat waves, with one noting arrival within 6 hours of the initial call. The only criticism appearing in lower ratings relates to pricing on major repairs.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Professional air conditioning repair and annual maintenance plans to keep systems running efficiently and extend equipment lifespan.
Heating & Furnace Services
Furnace repair, installation, and maintenance for all major brands including Lennox systems.
Indoor Air Quality Solutions
Lennox Healthy Climate air filtration, ventilation systems, and humidifiers to improve home air quality.
Duct Cleaning
Professional duct cleaning services to remove debris and improve system airflow throughout the home.
Mini-Split Installation & Repair
Specialized mini-split system installation and repairs, including jobs other contractors declined to handle.
System Installation & Replacement
New Lennox system installation with professional load calculations to match equipment to home requirements.
24/7 Emergency HVAC Service
Round-the-clock emergency support for sudden heating or cooling failures, including same-day response capability.