Service Time Plumbing LLC

Service Time Plumbing LLC operates as a licensed master plumber serving Keller, Texas and surrounding communities with a perfect 5-star rating across 32 verified client reviews. The company maintains standard weekday availability from 7 AM to 5 PM with Saturday hours from 8 AM to 1 PM, providing residential plumbing solutions focused on repairs, installations, and emergency responses. Owner Mark Marques built the business to deliver personalized service contrasting sharply against larger corporate competitors known for pushing annual maintenance contracts on customers who simply need straightforward repairs.

What distinguishes Service Time Plumbing is the owner's commitment to transparent, honest recommendations without aggressive upselling. Multiple reviewers explicitly state that Marques will tell customers straight what they actually need versus what would benefit his bottom line. As a master plumber, he addresses code compliance issues left by previous installers, including improper water heater venting and incorrect connections that create safety hazards. His preference for fixing problems right the first time means homeowners avoid repeat service calls and unnecessary expenses down the road.

Customer scenarios documented in reviews reveal the responsive service this contractor provides. One reviewer needed emergency service for a leaking water heater during cold weather and Marques arrived immediately despite the late hour. Another customer, away on military deployment, called when their main bathroom toilet failed, and Mark arrived prepared and on time to resolve the issue. Multiple reviewers note his willingness to make additional trips to supply stores for hard-to-find parts without passing those costs to customers. The consistent theme across all 32 five-star reviews points to honest assessments, fair pricing, and meticulous craftsmanship.