East Texas Radiator Inc

East Texas Radiator Inc operates as a radiator and heat exchange specialist in Longview, Texas, holding a 4.3-star rating compiled from 30 customer reviews. Since 1972, this business has delivered heat transfer solutions across a four-state region, initially serving the oil, gas, and mining industries before expanding into automotive cooling systems and HVAC repair. The company maintains two Longview locations along Cotton Street and Coolant Lane, serving Longview residents and neighboring East Texas communities including Tyler, Marshall, and Nacogdoches. Their industrial division, ETR Services LTD, operates as an ASME Code fabrication facility holding both U and R stamps for heat exchanger redesign and manufacture.

What distinguishes East Texas Radiator from typical auto shops is their dual capability spanning heavy industrial fabrication and consumer vehicle service. As an ASME-certified shop, they handle commercial heat exchanger redesign and fabrication, a niche most independent radiator shops cannot match. Their industrial division serves business clients across multiple sectors, while their retail operation tackles everything from passenger car AC repairs to large RV radiator rebuilding, often completing rush jobs within 24 hours.

Customer stories reveal technicians who prioritize turnaround speed during urgent situations. One reviewer detailed how Scott worked continuously on a large RV radiator to meet a tight deadline, finishing the job the next day at a price below online parts pricing. Another customer praised the team for restoring failed vehicle air conditioning, noting their professionalism and kindness throughout the repair process. However, not every experience has been seamless, a reviewer mentioned the shop failed to call before starting work and did not notify the customer when the vehicle was ready, delaying pickup by a day.