R.C.'s AC Reliable Climate LLC

R.C.'s AC Reliable Climate LLC operates as a fully licensed and insured HVAC contractor serving Longview, Texas and surrounding communities across Gregg, Harrison, and Upshur Counties. The business maintains a 5-star rating from 69 verified customer reviews, reflecting consistent service quality for residential and commercial clients in cities including Longview, Kilgore, Marshall, and Gilmer. Owner Royce Richardson leads a team providing air conditioning repair, installation, and maintenance along with furnace services, heat pump solutions, and mini split systems tailored to East Texas climate demands.

The contractor distinguishes itself through a 10-year parts warranty on covered repairs, a commitment that exceeds typical industry coverage. Their service offerings extend into commercial refrigeration, including walk-in cooler and walk-in freezer installation and maintenance for businesses requiring consistent cold storage performance. The business provides a 24-hour free callback system allowing customers to request service without speaking with a dispatcher, and all work is performed by licensed technicians without subcontracting to third-party contractors.

Multiple reviewers describe specific scenarios where the technician arrived same-day during system failures. One residential customer noted a loose wire in the main electrical panel causing both mini split units to fail, with service and repair completed within 30 minutes of the phone call. Another reviewer recounted emergency assistance during a power outage at a commercial tire facility, with the technician evaluating the entire system and addressing technical concerns rapidly. A third customer described resolution of an airflow problem in a bedroom that previous service calls had not corrected.