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Claim This BusinessAll-Star Hvac operates as a general contractor based in Marble Falls, Texas, serving residents throughout the Highland Lakes region including Burnet, Llano, and the surrounding Hill Country communities. The company holds no published license number and maintains no publicly posted business hours. With a 1-star average rating derived from three customer reviews, the contractor has generated significant documented concerns regarding communication, follow-through, and post-installation support.
The company previously installed HVAC systems during new construction projects and completed service work at multiple residences. Specific brand partnerships or specialized equipment certifications are not disclosed on available public platforms. The business does not appear to participate in manufacturer rebate programs, and no workmanship guarantee is advertised. No in-house sheet-metal fabrication, commercial refrigeration niche, or indoor air quality specialty was identified in available materials.
Customer review accounts detail specific service failures. One homeowner reported a six-month span during which promised callbacks for damper installation never materialized, with office staff citing inability to coordinate with installers. Another client described a warranty service visit that was scheduled but resulted in a no-show with no notification. A third review documented conduct concerns during job-site presence, with parking disputes over neighboring property.
All three reviews assign a 1-star rating, collectively representing a 100% negative sentiment rate. Reviewers consistently cite communication breakdowns: unreturned calls, missed scheduled appointments, and staff acknowledgment that installer directives were not executed. No positive customer scenarios or named technician commendations appear in the feedback.
Complete HVAC system installation for newly built residential properties, including ductwork design and equipment setup.
Removal and replacement of existing heating and cooling equipment with new units, including refrigerant handling and electrical connections.
Installation and adjustment of dampers and zoning components to regulate airflow distribution throughout residential structures.
Seasonal tune-ups including filter replacement, refrigerant level verification, and system performance diagnostics.
Response to heating and cooling system failures requiring immediate attention to restore residential comfort.