Robert Madden Industries

Robert Madden Industries has served Marble Falls and the broader Texas market for over four decades as a heating and air conditioning wholesale distributor. The family-owned business operates 16 locations across the state, including Lubbock at 6021 43rd Street, and maintains a 4.5-star rating from 41 customer reviews. Their Marble Falls location at (830) 693-9560 serves both residential homeowners and trade contractors seeking Carrier, Bryant, Payne, and Day&Night equipment and parts.

Unlike typical HVAC retailers, Robert Madden Industries functions as a contractor-focused wholesale distributor with deep supplier relationships, allowing them to source hard-to-find parts that other shops cannot locate. Their website emphasizes carrying top-tier brands including Carrier, Bryant, Payne, and Day&Night equipment with a full line of supplies. The business maintains its family-owned identity despite their regional scale, positioning themselves as large enough to serve customers well while remaining personally connected to each client relationship.

Customer reviews consistently highlight specific team members who deliver exceptional service. Jay Walker describes receiving stellar professionalism and a warm, helpful welcome when new to town, with each location going the extra mile to educate and support customers. Mark Bray recounts calling them about a hard-to-find filter and getting immediate help without the excessive running around he experienced elsewhere, praising their pleasant demeanor and fair pricing. Shane Griffiths specifically notes their knowledgeable sales staff carries top brands and can typically obtain any part needed for AC and heating system repairs.