Total True Automotive Landa
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Claim This BusinessAbout Total True Automotive Landa
Total True Automotive Landa has earned a 4.8-star rating across 436 customer reviews in New Braunfels, Texas. The shop operates Monday through Friday from 7 AM to 5 PM, with Friday hours shortened to 7 AM to 3 PM. Multiple reviewers describe the business as their neighborhood go-to shop, indicating strong community ties. The facility serves drivers throughout the New Braunfels metro area and surrounding communities.
What distinguishes Total True is their commitment to diagnostic transparency. Nick, identified by name in several five-star reviews, walks customers through every step of the repair process using full diagnostics that include pictures and videos. This lets vehicle owners see exactly what needs fixing rather than simply being told. The shop provides loaner vehicles while repairs are underway, a convenience multiple reviewers specifically praised. Pricing proves competitive according to satisfied customers, with one noting they completed a complex rear differential bearing replacement in a single day at reasonable cost.
Customer experiences reveal skilled technicians handling difficult situations. Michelle Albert's review highlights Nick's patience in explaining repairs so she understood exactly what work her vehicle needed. Jonathan Dominguez arrived after other shops refused his rear differential pinion bearing repair, and Total True completed it in one day. Kim Sheffield required multiple repairs and praised Christi and Nick for exceptional communication, providing a loaner vehicle while her car was serviced. These scenarios demonstrate the shop tackles challenging jobs other facilities decline.
What Customers Say
436 reviews yield a 4.8-star average, but sentiment splits clearly: the sole 1-star review attacks pricing as excessive ($400 hourly labor, $300 diagnostic fee), while every 5-star review names either Nick or Christi and praises diagnostic transparency, loaner vehicles, or fair pricing. The contrast suggests cost concerns may apply mainly to customers who declined service after diagnostics.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–3 PM |
| Saturday | Closed |
Services
Full Vehicle Diagnostics
Comprehensive system checks with pictures and videos so customers see exactly what needs repair.
Rear Differential Repair
Complete pinion bearing replacement and full differential bearing service, completed in one day per reviews.
General Auto Repair
Multi-system repair facility handling various makes and models, described as neighborhood go-to for vehicles.
Loaner Vehicle Program
Loaner cars provided while repairs are underway, praised repeatedly in customer reviews.
brake, Engine & Transmission Service
Additional systems mentioned across reviews include brake work, engine repairs, and major component service.