Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessHammack Service Company has kept Richardson residents comfortable since 1981, building nearly four decades of repeat customers and word-of-mouth referrals. The company holds a 4.5-star average across 24 verified client reviews, reflecting consistent workmanship on residential cooling systems. Operating Monday through Friday from 7 AM to 5 PM and Saturday mornings, the team responds to service calls throughout Richardson and neighboring Dallas County communities.
What distinguishes Hammack from independent technicians is their long-tenured workforce, several reviewers specifically request AL, Billy, Ryan, or Nate by name, indicating these technicians return to the same homes year after year. The company handles micro air soft start installations, capacitor replacements, and twice-annual preventive maintenance for both cooling and heating equipment. Multiple clients mention the service contract program, which bundles scheduled maintenance into predictable annual costs.
Customers describe arriving home to find their heat pump failed in winter, calling on a Friday afternoon, and receiving same-day diagnosis from Billy who had the system running within minutes. Another reviewer notes waiting an extra two weeks specifically for AL to perform their seasonal tune-up, demonstrating the strong technician-client relationships this company has cultivated through decades of local service.
Five-star ratings dominate the 24 reviews, with specific technicians named across 8 feedback entries , Billy, AL, Ryan, and Nate each receive direct praise. Four reviewers mention same-day or quick-turn service, and three highlight reasonable pricing, while one mentions fair warranty terms on completed repairs.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 8 AM–2 PM |
Diagnostic visits identify capacitor issues, cooling failures, and compressor problems; same-day service available.
New system installs including micro air soft start devices that reduce equipment stress and extend component life.
Twice-yearly tune-ups cover both summer cooling and winter heating systems, typically bundled into annual service contracts.
Heating system maintenance and repair for fall and winter reliability, addressed during preventive maintenance visits.
Annual enrollment option covering scheduled maintenance visits with predictable pricing and priority scheduling.