Olsen LLC

Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Olsen LLC
Olsen Air LLC operates from Rockwall, Texas, delivering heating and cooling solutions to residential clients throughout the city and its neighboring communities. The veteran-owned contractor maintains a 4.5-star rating derived from eight client reviews, reflecting consistent service quality over multiple project engagements. Homeowners in the region turn to this team for both routine maintenance and urgent system replacements, trusting the established local presence and documented reliability.
What distinguishes Olsen Air from neighboring contractors stems from the owner-operator model combined with military-backed service values. Multiple reviewers emphasize honesty as a defining characteristic, one client explicitly notes the company remains 'very honest' and pledges lasting patronage, while another recommends the business for those seeking integrity in a traditionally opaque industry. The team prioritizes clear communication, responding quickly to client inquiries and arriving prepared for scheduled appointments.
Customer narratives drawn directly from recent reviews illustrate the contractor's response capabilities under pressure. When Amanda Williams experienced a weekend AC failure during extreme heat, the team arrived promptly to restore cooling. Autumn Bright credits technician Drew with on-time arrival, effective communication, and rapid resolution of a cooling issue. Both accounts underscore the value of consistent personnel who return to familiar jobs, allowing clients to recognize their service providers across multiple engagements.
What Customers Say
Seven of eight reviewers award five stars, with consistent praise for honesty and professional conduct. Technicians David and Drew receive named recognition across positive reviews, while the solitary negative review cites failed appointment follow-through, a concern acknowledged in the client feedback pattern.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | 8 AM–6 PM |
Services
AC System Replacement
Full removal and installation of new cooling systems, including sizing calculations and efficiency recommendations.
HVAC Repairs
Diagnostic-driven fixes for cooling loss, unusual noises, compressor faults, and refrigerant-level correction.
System Installation
New construction and retrofit installation meeting manufacturer specifications and local code requirements.
Preventive Maintenance
Seasonal tune-ups optimizing performance, extending equipment lifespan, and preventing mid-season failures.
Emergency Service
Same-day response for system failures, prioritizing comfort restoration during extreme weather conditions.