Cruz Control Heating & Air

Air conditioning repair service
4.6(72 reviews)
Cruz Control Heating & Air

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About Cruz Control Heating & Air

Cruz Control Heating & Air operates as a licensed HVAC contractor serving Sachse, Texas and surrounding communities including Garland, Richardson, and Wylie. With 72 verified customer reviews generating a 4.6-star average rating, the company has maintained its presence in the Dallas-Fort Worth metroplex for several years, providing residential air conditioning repair, heating system maintenance, and indoor comfort solutions to homeowners across northeastern Collin County.

Unlike many regional HVAC companies that rely on generic service models, Cruz Control emphasizes responsive scheduling with same-day availability Monday through Saturday from 8 AM to 11 PM. However, prospective clients should note that customer feedback presents mixed experiences regarding pricing transparency and workmanship guarantees, with some reviewers highlighting concerns over diagnostic communication and markup disclosure that differ from typical industry practices.

Recent customer reviews document specific service scenarios worth considering. One homeowner described an urgent heating repair situation resulting in a $325 parts charge plus a $125 service call fee, while another detailed a capacitor replacement where diagnostic costs and timeline were not discussed prior to commencing work. These accounts suggest clientes should request explicit cost breakdowns before authorizing repairs.

What Customers Say

Across 72 reviews totaling a 4.6-star average, Customer feedback splits noticeably: satisfied clients praise thorough diagnostics and reliable same-day service, while dissatisfied reviewers cite opaque pricing, steep markup on parts, and instances of recurring problems following repairs. Three negative reviews specifically reference billing practices and follow-up Issues.

Working Hours

SundayClosed
Monday8 AM–11 PM
Tuesday8 AM–11 PM
Wednesday8 AM–11 PM
ThursdayToday8 AM–11 PM
Friday8 AM–11 PM
Saturday8 AM–11 PM

Services & Details

Service options

Onsite services

Offerings

Repair services

Planning

Appointment required

Payments

Credit cards

Frequently Asked Questions