1st Call Plumbing & AC

1st Call Plumbing & AC has anchored itself at 5511 Brewster Street in San Antonio for over three and a half decades, built by John and Anne Aramendia as a family-owned operation that now fields multiple service teams across the Alamo City and surrounding communities. The company holds a 4.9-star average drawn from 1,983 verified Google reviews, a volume that places it among the most-reviewed plumbing contractors in the region. Business Rate independently certified the company as its 2025 Best Plumber in San Antonio winner, reflecting verified customer feedback rather than nomination-based awards. Technicians service residences and small commercial properties in San Antonio, New Braunfels, Boerne, Spring Branch, Schertz, Timberwood Park, and Cibolo.

Unlike franchises that parcel out plumbing and HVAC to separate crews, 1st Call coordinates both trades under one call, eliminating the coordination burden for homeowners facing simultaneous failures. The company waives the standard trip charge for diagnostics and estimates, a policy that removes financial risk from the initial consultation. Financing with approved credit stretches larger repairs, water heater replacements, whole-home repipes, new AC installations, across manageable monthly payments. Emergency availability means a backed-up sewer line during a holiday gathering or a failed air conditioner during a South Texas heat wave triggers same-day response, not next-week scheduling.

Customer stories echo specific technician names. Daymond Speed described a leak emergency on 1940s-era pipes that he called at 9 p.m.; Justin and Jason arrived within twenty minutes, explained options without pressure, and completed a full main line replacement the same night. Christina R noted she has called twice, receiving same-day technician dispatch both times, with each visit including a thorough explanation of the problem and pricing before work began. Justin, Jason, and Melissa at the dispatch desk consistently appear across reviewer mentions for their professional demeanor and transparent communication.