1st Choice Heating & Air Conditioning LLC
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About 1st Choice Heating & Air Conditioning LLC
1st Choice Heating & Air Conditioning LLC operates as an air conditioning contractor serving San Antonio and nearby communities including Alamo Heights, Terrell Hills, and Converse. The company maintains a rating of 3.4 stars from 16 customer reviews, with feedback spanning both residential warranty disputes and new construction installations. Prospective clients should note that the business offers around-the-clock availability Monday through Saturday, though Sunday service is not available.
What distinguishes this contractor involves availability rather than specialized certifications. The company operates continuously throughout most of the week, responding to service calls outside standard business hours. However, multiple recent reviews highlight concerns regarding warranty claim responsiveness and diagnostic practices that warrant careful consideration before engaging their services.
Customer experiences shared through reviews reveal specific scenarios worth examining. One reviewer documented a prolonged battle with repeated warranty requests over loud knocking noises in a new home HVAC system, ultimately receiving pushback when requesting an on-site visit. Another described issues stemming from an undersized cooling unit installation in a larger home, paired with heating failures during winter months. Potential clients should request detailed written proposals and confirm warranty documentation processes before authorizing work.
What Customers Say
Of 16 reviews, the combined average sits at 3.4 stars indicating mixed sentiment. Both detailed negative reviews cite inadequate warranty follow-through and diagnostic resistance, with one noting the technician declined an on-site evaluation despite scheduling, insteadattempting phone-based guidance. Positive experiences center on availability consistency rather than technical outcomes.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Installation
New cooling system installation for residential homes, including load calculation and proper unit sizing.
Heating Repair
Diagnostic and repair services for heating elements and furnace malfunctions, addressing winter heating failures.
Warranty Service
Manufacturer warranty claim processing, though responsiveness varies based on recent customer feedback.
New Construction HVAC
HVAC system installation for new home builds, partnered with builders and developers.
Emergency Service
Around-the-clock availability for urgent HVAC failures during extended hours, though Sunday coverage is limited.
System Diagnostics
Technical assessment of cooling and heating system performance, identifying component failures.