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About 1st Reliable Service Ac and Heating
1st Reliable Service AC and Heating has served San Antonio homeowners for over three decades as a family-owned HVAC contractor. With a rating of 4.2 stars across 14 customer reviews, the company handles air conditioning and heating systems throughout the Alamo City and surrounding Texas communities. Anthony Buitrago owns and operates the business, leading a team of technicians who prioritize transparency and upfront communication with every client.
What distinguishes 1st Reliable is their commitment to honest diagnostics, technicians explain issues clearly before recommending repairs, and they stand behind their work with follow-up appointments. The company offers full-service HVAC solutions including new system installations, ductwork design and installation, heating tune-ups, and preventive maintenance. Emergency repair services are available for Same-Day response when cooling systems fail during San Antonio's intense summer heat.
Customer reviews repeatedly name Anthony as the technician who arrived quickly and resolved complex problems others mishandled. Reynaldo credits Anthony with correctly diagnosing a faulty capacitor, a $13,000 savings compared to the quoted cost for a full system replacement that another contractor had recommended. Another customer notes that after dealing with multiple companies, Anthony provided an honest assessment despite a pricey repair, calling the service worth every penny. One reviewer describes Anthony as punctual, courteous, and willing to explain each step of the repair process.
What Customers Say
Five customers specifically praise Anthony by name, highlighting his diagnostic accuracy and clear communication. Four reviewers describe receiving same-day service during emergencies. One negative review cites failure to appear for a scheduled appointment, representing a stark contrast between experiences.