CE (Carrier Enterprise) - Wetmore

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Claim This BusinessAbout CE (Carrier Enterprise) - Wetmore
CE (Carrier Enterprise) - Wetmore operates as a commercial HVAC equipment supplier in San Antonio, Texas, serving contractors and trades professionals across the region. Part of the nationwide Carrier Enterprise network, this location at 9603 North loop 1604 West provides parts, equipment, and diagnostics to licensed HVAC technicians. The facility holds a 3.7-star rating drawn from 161 customer reviews, representing a significant volume of contractor interactions in the Alamo City market. Technicians based in neighborhoods including Alamo Heights, Stone Oak, and the Medical Center corridor frequently source components here for residential and light commercial service calls.
What distinguishes this supplier is its inventory depth for legacy Carrier systems, including obsolete-part solutions that keep older installations operational. Several reviewers describe situations where standard warranty channels failed, yet this location identified retrofits enabling equipment survival beyond typical service life. The branch maintains same-day counter pickup for stock items, with Saturday morning hours accommodating contractors managing weekday installation schedules.
Customer stories reveal service depth worth noting. Robert Hernandez at the Alamo Downs counter sourced an obsolete replacement for a church heating system, proposing a retrofit that restored warmth for roughly 80 congregants. Angel Garcia accelerated a blower motor request, helping a contractor complete a summer service call efficiently. These named technician interactions represent the level of support contractors can expect when parts availability or system configuration challenges arise.
What Customers Say
Three of six detailed reviews cite specific employee names positively, with Angel Garcia and Robert Hernandez receiving direct commendation for problem-solving. Negative reviews consistently mention phone communication gaps and warranty processing friction. Five-star reviews emphasize turnaround speed during peak cooling season, while lower ratings focus on inventory delays for newer system boards. The split suggests predictable performance during high-demand periods versus complications.
Working Hours
| Sunday | Closed |
| MondayToday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | 8 AM–12 PM |
Services
HVAC Equipment Sales
Carrier residential and light commercial systems available for contractor procurement.
Parts Distribution
Replacement components including boards, motors, capacitors, and refrigerants for stock.
Obsolete Part Sourcing
Special orders for discontinued Carrier components, including retrofit identification.
Counter Will-Call
Same-day contractor pickup for stocked items during business hours.
Warranty Claim Processing
Manufacturer warranty documentation assistance for eligible Carrier equipment.
Diagnostic Support
Technical guidance for troubleshooting system malfunctions using Carrier protocols.