Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessComfort-Air Engineering & Primo Plumbing has anchored its reputation in San Antonio since 1964, growing from a family operation into a 200-plus employee team while maintaining that original neighborhood reliability. The company holds a 4.8-star average across 482 verified reviews, a volume that reflects decades of accumulated trust from both homeowners and business owners across the Alamo City and neighboring Seguin. You can reach their service desk directly at (210) 672-1874 Monday through Friday from 8 AM to 7 PM for anything from a rattling AC unit to a slab leak that will not wait.
What sets this contractor apart is their dual-brand authority: as a Daikin Comfort Pro dealer, they install some of the most efficient residential cooling systems available, and their Generac generator division ensures San Antonio households never face extended outages after summer storms knock power grid wide. The company backs every job with a 100% satisfaction guarantee and upfront pricing, no hidden fees appear on the final invoice because the estimate details every line item before a single valve gets touched. Their eight consecutive Angi Super Service Awards signal consistent excellence that many regional contractors claim but few deliver year after year.
Reviewers consistently name the technicians who solved problems other companies could not fix. Steve P. called out Master Plumber Steve and his partner Owen for diagnosing a main drain issue that another Primo plumber initially missed, a scenario that converted a frustrated customer into a long-term client. Technician Robert earned praise for walking a homeowner through AC repair options in plain language without pressuring upsells, while Karim and Hunter arrival same-day on a broken water pipe earned a 100% recommendation to friends and family. Melanie Ortiz noted their team handled five separate projects across HVAC, plumbing, and whole-house water systems without a single regret.
Four of five featured reviewers cite specific technician names, Karim, Hunter, Steve, Owen, Robert, with adjectives like amazing, knowledgeable, and professional. The single lower-star review mentions estimate delays rather than service quality, and positive reviewers emphasize same-day response and upfront pricing.
| Sunday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| ThursdayToday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharge, and seasonal tune-ups to restore cooling performance and extend unit lifespan.
Furnace repair, heat pump installation, and heating system replacements for San Antonio winters.
Leak detection, pipe repair, drain cleaning, water heater service, and fixture installations.
Water softener and whole-house filtration system design, installation, and maintenance.
Generac generator sales, permits, pad installation, and transfer switch wiring for whole-home backup power.
Aprilaire filters, UVC lights, and monitoring systems to reduce allergens and improve household air.