Five Star AC & Heating

Five Star AC & Heating operates as an air conditioning contractor serving San Antonio and the Hill Country. The business holds a 3.8-star rating compiled from 36 customer reviews, positioning it among mid-tier local HVAC options. Their service model covers both residential and commercial clients, with standard operating hours extending into weekend windows to accommodate varying schedules. The company maintains a physical presence in the San Antonio market, though the extracted website data does not disclose founding year, licensing credentials, or ownership structure.

The contractor offers full-service heating and air conditioning capabilities, encompassing both repair and installation work across their residential and commercial divisions. Website content references comprehensive HVAC solutions handled by trained specialists, though specific brand partnerships, manufacturer certifications, or specialty equipment offerings are not detailed on the available homepage. The business appears to operate as a general HVAC contractor without noted specializations in advanced systems, indoor air quality treatments, or manufacturer-specific expertise.

Customer narratives extracted from review platforms reveal significant service concerns. One reviewer describes a new construction installation with recurring part failures and melting components. Another account details a four-day delay in warranty documentation submission and complete communication breakdown during a scheduled service window. A third review references incorrect heater wiring and refrigerant overcharging causing system failure within the first week of occupancy. A fourth customer recounts a month-long wait for resolution while AC remained non-functional, with no callback acknowledgment despite repeated contact attempts. These accounts collectively describe inconsistent workmanship quality and communication standards across multiple service interactions.