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About Kesco Air Conditioning & Heating
Kesco Air Conditioning & Heating operates as a heating contractor serving San Antonio, Texas, with a current rating of 4.4 stars compiled from 14 customer reviews. The business is led by Ralph, who functions as both technician and primary point of contact for service requests. Residents of San Antonio and surrounding Bexar County communities can reach the office at (210) 428-0435. While online presence is limited, the company maintains active engagement with home warranty assignments, responding to service calls for both cooling and heating systems across the region.
What distinguishes Kesco from some competitors emerges most clearly in how their technicians handle difficult situations. Ralph has been praised for bringing temporary window units to keep elderly family members comfortable while awaiting parts, a step beyond standard repair protocols. Multiple five-star reviewers noted his willingness to explain remaining warranties and component coverage, helping homeowners understand what their systems still offer. Several clients also commented on fair pricing, with Ralph coming in significantly below other company quotes while maintaining quality work. The company responds to warranty company assignments and handles both new installations and emergency repairs.
Named customer experiences provide concrete examples of Kesco's service style. A reviewer described calling with a non-functional AC unit and Ralph arranging a same-day visit, then providing temporary window units for their grandmother's comfort while parts were ordered. Another client noted that after a previous contractor struggled with their heater, Kesco was assigned and resolved the issue efficiently. However, the review record shows inconsistency, one client described repeated scheduling failures and unreturned calls over a one-month period, indicating that response times may vary depending on workload.
What Customers Say
Three of five detailed reviewers awarded five stars, specifically praising Ralph's same-day availability, transparent warranty explanations, and fair pricing that beat competing quotes by thousands of dollars. The two negative reviews center entirely on communication breakdowns: missed callbacks, unreturned voicemails, and appointments where the technician never arrived. All three positive reviews specifically name Ralph as the technician who delivered satisfactory results.
Services
AC Repair & Maintenance
Diagnose and repair cooling system failures, perform seasonal maintenance tune-ups.
Heating System Service
Repair and maintain heating equipment including furnace and heating system components.
New Installation
Install replacement air conditioning and heating systems in residential properties.
Emergency Service Calls
Respond to same-day urgent calls when cooling or heating fails completely.
Warranty Work
Handle service requests assigned through home warranty companies.