Lackland Family Homes
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About Lackland Family Homes
Lackland Family Homes operates as a gated residential community on Lackland Air Force Base in San Antonio, Texas. This housing development caters specifically to active duty military families assigned to the base, with select availability for military retirees, Department of Defense civilian employees, and the general public. The community comprises 2254 Brian McElroy Drive in the 78236 ZIP code. With a rating of 2.9 stars drawn from 61 customer reviews, the property offers two-bedroom through five-bedroom floor plans featuring updated finishes, attached garages, and fully-equipped kitchens.
What distinguishes Lackland Family Homes is its walkable community design centered around family-oriented amenities. Residents have access to swimming pools, multiple playgrounds, picnic areas, and sport courts. The community organizes monthly activities including crafts, games, and neighborhood gatherings. Properties feature updated interior finishes compared to older base housing stock, though some reviewers note variability in appliance age and property conditions across individual homes.
Customer experiences reveal a division in satisfaction. One long-term resident family of seven years reported prompt mold remediation and consistent community engagement, praising maintenance responsiveness and the safety of the base school district. However, negative reviews cite inconsistent leasing staff interactions, with one prospective tenant describing an extremely rude phone encounter that led them to purchase a home instead. Another reviewer documented concerns about property maintenance delays and outdated appliances.
What Customers Say
4 of 61 reviewers mention maintenance responsiveness as a positive, while 3 reviewers specifically cite rude or unhelpful leasing staff interactions as a reason to look elsewhere. Positive reviews praise community activities and school district access; negative reviews highlight inconsistent property upkeep.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Military Family Housing Leasing
Rental home applications and lease management for active duty families, military retirees, DOD civilians, and qualifying public applicants.
Two to Five Bedroom Floor Plans
Single-family homes and townhomes with two, three, four, and five-bedroom configurations featuring updated interior finishes.
Fully-Equipped Kitchens
Rental homes include installed kitchen appliances, cabinetry, and counter space suitable for family meal preparation.
Attached Garage Parking
Properties include garage access, though one reviewer noted manual garage door mechanisms on some units.
Community Amenity Access
Residents enjoy pools, playgrounds, picnic areas, and sport courts within the gated community grounds.
Monthly Resident Activities
Community programming includes crafts, games, and neighborhood breakfast events organized by management.
Work Order Maintenance
On-site maintenance team handles repair requests with follow-up inspections, though external vendor repairs require longer turnaround.