Locke Service Company

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About Locke Service Company
Locke Service Company operates as an air conditioning repair specialist serving the San Antonio metro area. The company holds a 3.8-star rating compiled from 17 customer reviews, offering weekday service hours from 9 AM to 5 PM with reduced Saturday hours until noon. This locally positioned contractor handles residential cooling system repairs and full unit replacements, providing services directly to homeowners and through rental property management channels.
The company website was not accessible at the time of review, limiting verification of specific brand partnerships, certification credentials, or specialized service offerings beyond the core AC repair and replacement capabilities reflected in available customer feedback. Without documented details on equipment lines carried or factory certifications, prospective clients should request specific brand and model experience information during initial phone contact.
Customer narratives draw attention to several service encounters worth noting. A reviewer described a same-day response during urgent furnace failure when the gas company shut off service due to a leak, with the team addressing the emergency replacement need. Another customer recounted professional replacement of their entire AC unit, characterizing the staff as competent and honest. However, negative feedback surfaces around communication gaps, with separate reviewers reporting no return calls within 24 hours and unresolved phone messages after attempted follow-up.
What Customers Say
Four of eight reviewers describe positive experiences highlighting professional conduct and technical competence, while an equal number cite communication failures including missed callbacks and delayed response to priority service requests. Positive reviews specifically mention unit replacement work and emergency furnace response, whereas negative reviews focus on follow-through and repair durability.
Working Hours
| Sunday | Closed |
| MondayToday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–12 PM |
Services
AC Repair
Diagnostic and repair services for cooling system malfunctions including refrigerant issues, electrical problems, and component failures.
AC Replacement
Complete air conditioning unit installation for residential properties, with one reviewer describing full system replacement.
Furnace Repair
Heating system repair services including gas furnace diagnostics and emergency replacement for furnace failures.
System Maintenance
Preventive maintenance services to maintain system efficiency and prevent premature component failure.