
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Masters Air Duct Cleaning
Masters Air Duct Cleaning operates as an air duct cleaning specialist serving San Antonio, Texas, and the surrounding region. While the Better Business Bureau lists this contractor with an A-plus rating, the 421-customer review base reflects dramatically mixed experiences. The business appears to focus primarily on residential duct and dryer vent systems, with service calls extending into neighboring markets as confirmed by recent client transactions.
What distinguishes this contractor from standard HVAC companies centers on their narrow specialization in duct and vent cleaning rather than full-system HVAC installation or repair. The company maintains a direct service model where technicians perform cleaning work rather than subcontracting to third-party crews. Customer feedback indicates they utilize rotating brush systems attached to flexible piping for interior ductwork descaling.
Client accounts from the past six months reveal concerning patterns. One household described a $400 chimney sweeping visit that left creosote deposits remaining despite partial service completion. Another review documented a quoted $79 dryer vent cleaning that escalated to $214 after discovery of a bird's nest, with additional upselling attempts for sanitization and rust treatment reaching $500 plus service fees. A third reviewer in Park City, Utah described a quoted price multiplying six times during the service call, with the final result appearing unchanged from the original condition.
What Customers Say
Five distinct reviewers explicitly reference price escalation from initial quotes to final charges, with amounts ranging from $79 to $550. Three customers praised technician demeanor while expressing dissatisfaction with work quality or cost. Multiple clients describe refusing recommended upgrades or feeling pressured for immediate payment.
Services
Air Duct Cleaning
Interior ductwork descaling using rotating brush attachments to remove accumulated debris and particulate buildup.
Dryer Vent Cleaning
Removal of lint, nesting materials, and obstructions from residential dryer exhaust systems.
Chimney Sweeping
Creosote and soot removal from residential fireplace and heating chimneys.
Vent Disinfection
Spray application of disinfectant solutions into ductwork following mechanical cleaning.