Mr. Snowman Air Conditioning & Heating

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About Mr. Snowman Air Conditioning & Heating
Mr. Snowman Air Conditioning & Heating has served the San Antonio community as an air conditioning contractor, earning a rating of 3.7 stars from 53 customer reviews. The business operates primarily in the San Antonio metropolitan area, handling residential HVAC systems for homeowners throughout the region. While the company maintains a web presence at mrsnowmanac.com, prospective clients should note that working hours are not publicly listed, requiring direct inquiry for scheduling availability.
Customer feedback suggests significant variation in service experiences. Positive reviews cite instances of efficient repairs completed quickly, with one homeowner reporting a technician resolved an AC issue in under ten minutes. However, multiple reviews describe unsatisfactory outcomes, including improperly installed components leading to water damage, quoted repair costs substantially higher than necessary, and communication breakdowns where service callbacks never materialized. One reviewer noted their home warranty company dispatched this contractor for a repair, while another contractor subsequently resolved the same issue in thirty minutes.
Specific technician interactions appear mixed across reviews. Homeowners reporting to this business through home warranty programs represent a notable portion of client comments, with some praising technicians who completed straightforward repairs efficiently. Conversely, several reviewers detail extended disputes involving multiple service calls, incomplete installations, and unresolved warranty-related matters that required intervention from other HVAC professionals.
What Customers Say
Of 6 detailed reviews examined, only 1 awards 5 stars while 5 assign 1-star ratings. Positive feedback emphasizes rapid repair completion and technician courtesy. Negative reviews cite installation errors requiring subsequent professional correction, quoted costs significantly exceeding actual repair needs, and persistent communication failures preventing scheduled follow-up appointments.
Services
AC Repair
Diagnostic and repair services for air conditioning systems experiencing malfunction, cooling loss, or component failure.
New AC Installation
Installation of replacement air conditioning units for residential properties requiring system upgrades.
Furnace Repair
Repair services for heating systems including furnace diagnostics and component replacement.
System Tune-Up
Preventive maintenance services intended to optimize HVAC system performance and extend equipment lifespan.
Coil Replacement
Installation of replacement coils for air conditioning systems, though one review indicates compatibility issues arose during prior service.