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Claim This BusinessNew Braunfels Heating and Cooling has been keeping Texas homes comfortable since 1992, making it one of the longest-operating family-owned HVAC contractors in the greater San Antonio region. With 83 five-star reviews, this licensed, bonded, and insured company serves Comal County, Guadalupe County, Hays County, and Bexar County, covering everything from New Braunfels proper to surrounding communities. The company is owner-operated, with Eddie at the helm, and employs technicians who handle both routine maintenance and emergency repairs.
What distinguishes this contractor is a combination of guarantees rarely seen in the industry: a 90-day labor warranty on repairs, up to a 3-year labor warranty on equipment replacements, and a price-match guarantee against competitors. They offer $99 preventative maintenance visits and provide free same-day estimates. Additionally, the company honors a 15% discount for teachers, first responders, and military personnel, a nod to community commitment rather than marketing.
The reviews reveal why customers recommend this company by name. When Frankie Viz needed a new AC unit, owner Eddie guided the family through the selection process, and the installation crew arrived on time, worked efficiently, and left the space clean. Janna Kempf's parents experienced an AC failure during extreme summer heat, and the team responded immediately, even bringing a portable unit to keep the family comfortable. Technician Troy Shimek noted that Eddie "goes above and beyond" and provides honest recommendations without unnecessary upselling.
Every reviewer awards 5 stars, with 83 documented customer experiences. Multiple reviews specifically mention owner Eddie by name and praise his honesty and transparency. Emergency service appears prominently, two reviewers detail late-night or weekend responses that prevented dangerous heat exposure.
Diagnosis and repair of heating and cooling systems with a 90-day labor warranty.
New system installation using latest HVAC technologies with up to 3-year labor warranty.
Comprehensive tune-up service for $99 to keep systems running efficiently year-round.
24/7 availability for urgent HVAC failures, including same-day response capability.
Help with paperwork and documentation for insurance-covered HVAC repairs.