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About S&S Refrigeration
S&S Refrigeration operates as a service-focused HVAC contractor serving San Antonio homeowners and small commercial clients. The company holds a strong reputation with a 4.3-star rating across 22 verified client reviews, reflecting consistent delivery of quality service. Led by technicians Felix and Scott, the team handles residential cooling and heating systems alongside specialized commercial refrigeration equipment, including walk-in coolers and draft beer systems. Client feedback consistently highlights thorough diagnostic work, honest assessments, and transparent communication throughout service calls.
What distinguishes S&S Refrigeration from typical HVAC providers is their commitment to accessible emergency service without punitive fees. Unlike competitors who charge hefty after-hours callout charges, Felix offers a unique guarantee: no service call fee if parts must be ordered for a same-day fix. This policy, confirmed by multiple reviewers facing Friday evening emergencies, demonstrates prioritize-client-first thinking. The team maintains fully equipped service vehicles, enabling most repairs to complete in a single visit rather than multi-day delays waiting for components.
Customer stories reveal the team's dedication under pressure. One reviewer describes a midnight February 2022 heating failure where S&S answered immediately and restored warmth before sunrise. Another commercial client, North Pole Dance Studio, required documented HVAC condition reports for lease compliance Felix delivered promptly with before-and-after documentation. A third case involved two failed AC units on a heat wave day S&S arrived within an hour of the initial call and restored cooling to both systems.
What Customers Say
Twenty-two reviews yield a 4.3-star average, with every visible rating at five stars. Three reviewers specifically commend the same-day arrival promise and Felix's transparent quoting, while two highlight commercial equipment competence beyond standard residential HVAC.
Services
AC Repair & Heating Repair
Diagnostic and repair services for residential cooling and heating systems, with fully stocked trucks enabling same-visit completion.
Annual Maintenance Plans
Scheduled tune-ups and filter changes, including documentation for commercial lease compliance requirements.
Emergency Same-Day Service
Urgent calls addressed quickly, with a policy allowing no service fee if parts ordering prevents same-day fix.
Commercial HVAC Maintenance
Regularly scheduled service for commercial spaces per lease requirements, with condition reporting and competitive pricing.
Specialized Refrigeration Equipment
Service for walk-in coolers, kegerators, and other non-standard refrigeration systems beyond typical HVAC.