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About Serrato A/C & Heating
Serrato A/C & Heating operates as a San Antonio-based HVAC contractor delivering residential cooling and heating solutions across the Alamo City region. With 18 client reviews earning a 4.9-star average rating, the company has established a strong reputation for responsive service. Technician Jonathan leads service calls, bringing expertise in diagnosing system issues and explaining unit functionality to homeowners. The business prioritizes clear communication and transparent service delivery.
What distinguishes Serrato A/C & Heating is their commitment to customer education and fair pricing. Jonathan takes time to walk clients through their system components, warranty details, and maintenance requirements. Reviews indicate same-day diagnostic resolution and after-hours availability for emergencies. The company maintains honesty in pricing and delivers professional service without unnecessary recommendations.
Multiple homeowners highlight rapid response capabilities during critical situations. Jessica B. notes after-hours weekend service when her AC failed during oppressive San Antonio heat. Jason Herrera appreciated Jonathan's thorough explanation of his system and fair pricing. Judy Martinez experienced professional installation with clean work and comprehensive communication throughout the process.
What Customers Say
Eight clients awarded perfect 5-star ratings, with five specifically mentioning Jonathan by name. Emergency after-hours and weekend service appears in multiple reviews, including same-day arrivals during extreme heat events. Pricing transparency and diagnostic expertise receive consistent praise.
Services
AC Repair
Diagnostic and repair services for cooling system failures, with same-day response available.
AC Installation
Professional installation of new cooling units with clear communication throughout the process.
Heating Service
Repair and maintenance for home heating systems.
Maintenance and Tune-ups
Preventive maintenance to extend HVAC system lifespan and improve efficiency.
Emergency After-Hours Service
Weekend and after-hours emergency service for critical HVAC failures.