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Claim This BusinessThe HVAC Depot LLC has earned a 4.8-star rating across 52 reviews serving San Antonio and the broader South Texas region with both residential and commercial HVAC solutions. This contractor operates a direct-to-consumer model that removes middlemen from the sales and installation process, allowing homeowners to purchase equipment and schedule service without inflated markup passed through by other dealers. Technicians hold current state licensing, and the company backs every installation with a 10-year parts-and-labor warranty.
What distinguishes this contractor is their brand-agnostic pricing strategy branded as HVAC Depot Plus, meaning the quoted price does not change regardless of which manufacturer the customer selects. Their three-step process walks clients through choosing a unit, scheduling certified installation, and optionally adding annual preventative maintenance at checkout. The company also handles legacy R22 refrigerant conversions to modern R458a systems for approximately one-fifteenth the cost of full replacement, a niche offering that speaks to their commitment to repair over unnecessary replacement whenever feasible. Emergency service availability around the clock ensures a technician can reach a property during a Texas heat wave or winter freeze without delay.
Reviewers repeatedly call out technicians Jose and Lee, who diagnosed and sealed air leaks in a plenum unit while discovering closed dampers inside ductwork serving a bedroom and office with 15-foot ceilings. The team ran CFM airflow tests, installed an inline fan to push air through an unusually long duct run, and resolved comfort issues that had plagued the home for months. Another reviewer credits Esteban with handling a commercial referral for ductwork issues in customer attics, praising his reliability and consistent results. Dennis Gooch described the entire job as finishing under budget and ahead of schedule, with workers showing courtesy toward the property.
7 of 8 reviewers gave 5 stars, with one 1-star review from a customer unhappy with an ownership transition (the reviewer had originally been served by Highland AC, which apparently sold to HVAC Depot). Positive reviews highlight Esteban and Jose's speed and professionalism: Jose found two plenum air leaks affecting front bedroom and office temperature in a single attic inspection visit and fixed them on the spot. A home inspector/contractor specifically refers clients to Esteban for attic AC and ductwork issues. One customer waited over a month through a home warranty process before calling HVAC Depot, who resolved it quickly. A neighbor interaction led to same-day thermostat installation.
Direct-to-consumer HVAC installation with a 10-year parts and labor warranty. Same price regardless of brand, removing middleman markup.
Repair-first approach covering all system types including older R22 systems, with a commitment to honest diagnosis before recommending replacement.
Conversion of older R22 refrigerant systems to the newer R458a refrigerant at a fraction of the cost of a new system.
Optional annual maintenance plan to extend system life and catch developing issues before they become emergency failures.
Round-the-clock emergency service for heating and cooling failures that can't wait for a standard appointment.
Attic HVAC inspection including plenum, ducts, and air distribution — known for catching leaks and airflow issues other companies miss.