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Claim This BusinessThe HVAC Depot LLC is a San Antonio-based HVAC company that takes a direct-to-consumer approach to heating and cooling. The company identifies as Latino-owned and is led by Esteban, whose name appears in multiple customer reviews alongside co-technician Jose. The HVAC Depot holds a 4.8-star rating across 52 reviews.
The company's business model is distinct: customers browse HVAC units directly, select the system they want, and schedule installation — removing the middleman markup that drives up costs at many traditional HVAC companies. This direct model means the same price regardless of the brand you choose, and the company positions itself as focused on giving customers the system they actually want rather than what's most profitable to sell.
The HVAC Depot is committed to a repair-first philosophy. On their website, they argue explicitly that most systems don't need to be replaced and can be repaired — noting that most HVAC companies send salespeople in technician trucks to sell new units. The HVAC Depot's technicians are described as experienced in repairing every system type, including older R22 refrigerant systems that can be converted to the newer R458a refrigerant at a fraction of the cost of a new system.
Services span HVAC installation, repair, maintenance, and 24/7 emergency service. Installation comes with a 10-year warranty on parts and labor — well above market standard. Preventative maintenance is available as an optional add-on at checkout.
Technicians Jose and Esteban are credited with fast, professional work: catching plenum air leaks and resolving them in the same visit, replacing thermostats while working at a neighboring property, and delivering results for customers who had been waiting over a month through home warranty delays.
7 of 8 reviewers gave 5 stars, with one 1-star review from a customer unhappy with an ownership transition (the reviewer had originally been served by Highland AC, which apparently sold to HVAC Depot). Positive reviews highlight Esteban and Jose's speed and professionalism: Jose found two plenum air leaks affecting front bedroom and office temperature in a single attic inspection visit and fixed them on the spot. A home inspector/contractor specifically refers clients to Esteban for attic AC and ductwork issues. One customer waited over a month through a home warranty process before calling HVAC Depot, who resolved it quickly. A neighbor interaction led to same-day thermostat installation.