Tri-City A/C & Heating

Tri-City A/C & Heating has served San Antonio homeowners since 2005, building a reputation on reliable equipment repairs and transparent pricing. The company holds a Texas HVAC contractor license and maintains an A+ rating with the Better Business Bureau. With 212 verified customer reviews averaging 4.9 stars, Tri-City has become a trusted name across San Antonio's east side and surrounding communities including Converse, Kirby, and Windcrest. The company operates as a family-owned business with Chris Hargis managing operations and Gabriel handling customer relations. Emergency service is available 24 hours a day, 365 days a year, critical for South Texas summers when temperatures routinely exceed 100 F.

What distinguishes Tri-City from larger competitors is their commitment to doing the job right the first time, combined with manufacturer partnerships that benefit homeowners financially. As an authorized Goodman dealer, Tri-City can offer extended warranties on new equipment that independent shops cannot match. The company also provides indoor air quality solutions including UV lights, air cleaners, and zoning systems, addressing San Antonio's seasonal allergy concerns and humidity control challenges. Their service agreements include annual preventative maintenance, which helps homeowners avoid the costly emergency repairs that plague systems in this climate. Unlike contractors who pushupsells, multiple reviewers noted Tri-City recommended only necessary repairs.

Customer reviews consistently mention specific technicians who went beyond standard service calls. When Francisco Escobedo's AC failed on a Sunday night, he reached Tri-City and was scheduled for the next day, no emergency premium, no waiting until Monday. Joseph Morales received praise for a reasonable-cost heater repair that another contractor had quoted significantly higher. For Catherine Helland's commercial office, the team rebuilt all ductwork within days, providing a detailed bid upfront. Damian and Cesar have become the go-to technicians for regular maintenance clients, with one reviewer noting they identified and fixed minor installation issues from a previous contractor without additional charges. Owner Chris personally follows up with customers after major jobs, something reviewers describe as refreshing in an industry known for poor after-sale communication.