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About Xcalibur Air & Plumbing
Xcalibur Air & Plumbing operates as a dual-trade contractor serving San Antonio homeowners who need both heating-and-cooling system care and plumbing repairs under a single roof. The company has accumulated 37 client reviews averaging 4.2 stars, reflecting consistent service delivery across residential properties throughout the Alamo City and surrounding Bexar County communities. Technicians arrive in marked vehicles wearing company identification, and staff manage scheduling and warranty claim coordination for customers who submit service requests through home warranty administrators.
What distinguishes this contractor from solo-trade competitors is their ability to handle cross-discipline calls, a San Antonio homeowner experiencing a simultaneous AC failure and a leaky pipe can schedule one visit rather than managing two separate company relationships. Reviewers specifically praise the responsiveness when home warranty claims are involved, noting that Xcalibur contacted one homeowner within 15 minutes of claim filing. The company maintains relationships with multiple home warranty providers, streamlining the authorization process that often delays repairs elsewhere in the city.
Customer narratives from verified reviews reveal technicians who earn repeat recognition. Derrick, described as polite and confident, recently completed a plumbing repair for a reviewer who noted he performed a walkthrough explaining each step. Another reviewer described a Mother's Day Sunday AC breakdown that Xcalibur diagnosed and restored by Thursday evening, a four-day turnaround during what is typically overtime rates territory. Deanna Lauer praised office coordinator Denise for caring about customer satisfaction, while Jennifer Johnson cited office staff member Laura as consistently easy to work with across her personal residence and property management accounts.
What Customers Say
Thirty-seven reviews yield a 4.2-star average with zero Below-3-star ratings in the sampled set; five-star ratings dominate and cite specific technicians by name, particularly Derrick and Denise. Responsive warranty claim handling appears across multiple positive accounts, and negative feedback is absent from visible review samples.
Services
AC Repair & Troubleshooting
Diagnoses cooling system failures including compressor issues, refrigerant leaks, and electrical component replacements.
AC Installation & Replacement
Equipment replacement consultations, including sizing assessments for San Antonio climate demands.
Plumbing Leak Repair
Residential pipe leak detection and repair services for kitchens, bathrooms, and utility connections.
Plumbing Drain Cleaning
Clears slow drains and full blockages using mechanical augering and hydro-jetting techniques.
Water Heater Service
Traditional tank water heater diagnosis, repair, and installation coordination for units of various capacities.