Mr. Rooter Plumbing of San Marcos

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About Mr. Rooter Plumbing of San Marcos
Mr. Rooter Plumbing of San Marcos holds a 4.8-star rating across 84 verified customer reviews, reflecting years of consistent service in Hays County. As a licensed plumbing contractor, the team serves San Marcos residents alongside neighbors in New Braunfels, Canyon Lake, and Kyle. The business maintains 24-hour availability every day of the week, ensuring residents have access to emergency plumbing support regardless of when issues arise.
What distinguishes this contractor is the emphasis on long-term solutions over quick fixes. Technician Andrew C. recently advised a customer against a point-of-use water heater that would require replacement within five years, instead recommending a permanent hot water line installation that would serve the customer reliably for decades. The team includes experienced plumbers like Jared, who has serviced the same homes for over two years, and Chris, who handles water softener installations. Karen manages the scheduling department, accommodating customer availability and securing appointments promptly.
Customer feedback highlights specific technicians handling distinct scenarios. Mark replaced a garbage disposal within hours while managing an energetic dog, completing the work fast enough that the customer described it as remarkably quick. A different reviewer documented Andrew C. explaining the limitations of tankless water heaters and proposing a more durable alternative. Jared has repeatedly serviced a customer's new home in Kyle, picking up specialty parts during repairs and taking time to explain costs before beginning work.
What Customers Say
Five of five sampled reviewers awarded perfect 5-star ratings, with three specifically naming technicians who exceeded expectations. The most common theme across feedback involves same-day arrival and responsive scheduling, particularly when customers describe urgent needs.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Garbage Disposal Repair & Installation
Mark handles disposal replacements quickly, completing same-day installations for residents needing immediate service.
Water Heater Installation
Traditional and tankless water heater setups, including whole-home solutions versus temporary point-of-use units.
Water Softener Installation
Chris installs water softening systems in new construction and existing homes throughout the service area.
Emergency Plumbing Repair
24-hour availability for burst pipes, leaks, and urgent plumbing failures requiring immediate response.
Pipe Installation & Modification
Running new water lines for utility sinks, including hot water line installations through walls.
Scheduled Maintenance & Tune-Ups
Ongoing plumbing maintenance for homes, with technicians like Jared providing multi-year relationship-based service.
Parts Procurement
Plumbers pick up specialty plumbing parts during repairs, saving customers trips to supply stores.