A&A Plumbing, Heating, and Cooling

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About A&A Plumbing, Heating, and Cooling
A&A Plumbing, Heating, and Cooling operates from Schertz, Texas, delivering round-the-clock plumbing solutions across Guadalupe County and neighboring communities including New Braunfels and Cibolo. The company maintains a near-perfect 4.9-star rating derived from over 3,400 customer reviews, reflecting years of consistent service delivery. Homeowners repeatedly mention the same two technicians on major projects, Seth and Jaysin for whole-home repipes, Byron for diagnostic work and water line repairs, creating a recognizable team structure that brings accountability to every service call.
What distinguishes A&A Plumbing from regional competitors is their emphasis on procedural transparency during invasive work. Reviewers specifically note that technicians documented work areas with protective materials, separated excavated soil from decorative rock landscaping, and conducted daily walkthroughs explaining timeline progression. For whole-home repipes, the crew explained every phase before starting, something multiple reviewers described as eliminating the uncertainty that typically accompanies major plumbing projects. The company also handles complementary systems including water softener installation and carbon filtration upgrades, positioning them as a single-source contractor for whole-house water quality.
Homeowners recount specific scenarios that illustrate capability depth. One reviewer described a main water line leak that Byron located using diagnostic methods, then returned the following day to hand-dig a twelve-inch trench, preserving the property's rock landscape while installing replacement piping. Another customer noted that Seth addressed additional scope items outside the original repair agreement at no added cost, demonstrating flexibility alongside technical skill. Technician names appear across dozens of reviews with such consistency that returning customers specifically request their preferred team member.
What Customers Say
Three of four readable reviews award five stars, with technicians Byron, Seth, and Jaysin named directly for water line repair and whole-home repiping respectively. Multiple customers explicitly mention upfront pricing and timeline communication as distinguishing factors. All named technicians, Byron, Seth, Jaysin, Paul Rodriguez, and Tanner McDangler, are referenced with specific project details rather than generic praise.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Whole-Home Repipe
Complete piping replacement using copper or PEX materials, with technicians Seth and Jaysin leading these major projects and providing step-by-step timeline updates.
Water Line Repair & Replacement
Main line leak detection and trench replacement. Technician Byron specializes in locating hidden leaks and performing excavations without damaging existing landscaping.
Water Softener Installation
Residential water treatment system setup including salt-based softeners and carbon filtration units, often completed with complementary whole-house filtration.
Emergency Plumbing Service
24-hour availability forurgent calls including burst pipes, severe leaks, and backup situations requiring immediate response any day of the week.
Diagnostic & Leak Detection
Systematic failure identification using professional methods. Reviewers emphasize technician transparency in explaining repair requirements before proceeding.