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Claim This BusinessBenjamin Franklin Plumbing Tyler has served the Tyler, TX community as a licensed plumbing contractor, building a reputation through 917 customer reviews that average 4.9 stars. The company operates with.round-the-clock availability, ensuring residents of Tyler and surrounding East Texas communities have access to urgent plumbing support when unexpected leaks or pipe failures arise. This continuous availability distinguishes the contractor from those maintaining standard business hours, addressing the reality that plumbing emergencies rarely conform to convenient scheduling.
Several factors set this plumbing contractor apart in a crowded service category. Technicians arrive with a commitment to leaving workspaces as clean as they found them, a detail frequently noted in customer feedback. The company handles water heater replacements with remarkable speed, completing entire installations within single business days to prevent homeowners from extended periods without hot water. Additionally, staff coordinate with restoration services during water damage scenarios, streamlining the process for homeowners navigating both plumbing repairs and drying mitigation.
Customer reviews illuminate the technician expertise driving this business. John Axford resolved a bathtub faucet replacement on 1947-era fixtures, navigating decades-old components with precision. Chad undertook extensive diagnostic work to locate a concealed leak near a septic tank, excavating the area and re-routing pipes to prevent recurring problems. Austin provided persistent service across two days to repair an underground water pipe leak, ensuring the repair would endure for years to come. These specific scenarios demonstrate the contractor's willingness to tackle unconventional challenges. Regina Winkles noted the team installed a replacement water heater within the same day during post-ice storm conditions, then immediately contacted restoration services to begin structural drying.
All 6 readable reviews award 5 stars, with customers specifically praising technicians John Axford, Austin, and Chad by name. Emergency availability and same-day service appear in multiple accounts, while negative feedback remains minimal and addresses isolated pricing concerns rather than service quality.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |