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Claim This BusinessFix It Services has earned a 4.8-star rating across 89 customer reviews in Tyler, Texas, establishing itself as a trusted name for both plumbing and heating repairs throughout Smith County. The company operates Monday through Friday from 8 AM to 5 PM, providing residential service to homeowners who need reliable help with water heaters, drain clearing, and furnace repairs. While the company does not have weekend availability, its strong review volume and high rating indicate consistent performance for standard-service calls in the Tyler area.
Without access to the company website, specifics about brand partnerships or specialty certifications cannot be verified. However, customer reviews reveal that Fix It Services handles water heater installations, drain cleaning, and heating system repairs, suggesting a broad service scope typical of established residential plumbing and comfort contractors in East Texas.
Multiple reviewers specifically named the technicians who served them. Jacob installed a hot water heater for Jackie Buccafurno, keeping her informed throughout the process and earning praise as "the nicest and most respectful worker" she has ever had in her home. Lance Harrod repaired a furnace for Terry Cobden, explaining how the system worked before diagnosing and fixing the issue quickly. Elizabeth Ford credited Jacob and Hailey for resolving her plumbing issue, calling the experience fantastic. However, one negative review from Teresa Baker cited a significant pricing discrepancy, noting another plumber cleared the same problem for a fraction of the quoted cost.
Among five detailed reviews, three 5-star ratings explicitly name technicians (Jacob, Lance Harrod, Hailey) and praise their professionalism and diagnostic skills. The single 1-star review focuses entirely on pricing concerns, reporting a $3,400 quote versus a $200 competitor bid. Positive reviews mention specific equipment like water heaters and furnaces, while the negative review addresses customer trust around cost estimates.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Professional installation of new water heaters, with one technician specifically praised for keeping customers informed throughout the process.
Services to clear toilet backups, washing machine drain issues, and other stoppages using appropriate diagnostic equipment.
Heating system diagnostics and repair, with technicians who explain system operation before making repairs.
Identification of plumbing issues including leaks and drain problems, with transparent discussion of findings.
Standard weekday appointments for common household plumbing and heating needs in the Tyler area.