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About Ivy Plumbing Company
Ivy Plumbing Company serves Tyler and the surrounding East Texas region with a perfect 5-star rating drawn from 14 verified customer reviews. The business operates as a plumbing contractor, handling residential service calls throughout the area. Reviewers consistently mention the company dispatches technicians promptly, with some appointments scheduled the next day after initial contact. The rating reflects outstanding performance across all documented feedback.
Reviewers repeatedly highlight fair pricing as a defining characteristic of Ivy Plumbing Company. One customer received a written estimate alongside the final bill along with a 30-day guarantee on the completed work. The team arrives on time after calling ahead, and reviewers describe technicians as knowledgeable and careful, particularly when addressing challenging situations like removing a faucet that was tightly secured by a previous plumber. Several reviewers specifically mention they will call the company again for future plumbing needs.
Customer stories from reviewers describe specific positive experiences with the team. A reviewer named Sandra Wells sent pictures of her kitchen faucet including make and model ahead of the appointment, allowing the crew to bring necessary parts. The technician worked carefully to avoid damaging the sink during a difficult removal. Another reviewer describes scheduling through Mandi at the office and notes the team completed work efficiently while maintaining a friendly demeanor. These interactions demonstrate how the company prepares for appointments and values clear communication with homeowners.
What Customers Say
All 14 reviews award 5 stars, with customers specifically mentioning on-time arrival, fair pricing, and willingness to call again for future plumbing needs. Several reviewers highlight the company's practice of calling ahead before arriving and providing estimates with guarantees.
Services
Faucet Repair & Replacement
Removal and installation of kitchen and bathroom faucets, including challenging situations with stuck or glued fixtures.
Water Line Installation
Running new water lines from meter boxes to homes, including longer runs of 600 feet or more.
General Plumbing Repairs
Diagnose and repair various residential plumbing issues with on-time service and fair pricing.
Emergency Plumbing Service
Next-day or same-day response to plumbing emergencies with advance scheduling confirmation.
Well Line Services
Cap off existing well lines and connect properties to municipal water supplies.
Preventive Maintenance
Review equipment conditions and recommend potential future needs without pushing unnecessary upgrades.