Kraken Plumbing

Kraken Plumbing operates as a licensed plumber serving Tyler, Texas and surrounding communities, earning a 4.7-star average rating across six client reviews. The business handles residential plumbing needs ranging from leak repairs and water heater services to HVAC-related pipework and generator installations. Clients consistently mention technician Jared by name, describing him as the primary contact for service calls and noting his commitment to transparent pricing and thorough explanations of repair work.

What distinguishes this contractor is the emphasis on doing the job right the first time, with reviewers specifically noting that Jared will not cut corners or perform work he would not put his own family in. One client recounted receiving practical tips to improve hot water circulator pump efficiency at no additional charge, suggesting a focus on long-term solutions over quick fixes. The business travels to nearby communities including Gilmer to serve customers beyond the immediate Tyler area.

Multiple reviewers share specific scenarios illustrating the service approach. One client described a same-day response for an urgent leak combined with an HVAC line blow-out, noting Jared answered his phone directly, sent a text confirmation, arrived the next day, and completed repairs at a competitive price. Another reviewer detailed how Jared navigated a supply chain error from a national retailer by completing the job correctly despite incorrect bidding information, then provided additional maintenance guidance for the customer's generator system.