Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates in Tyler, Texas as a franchise service location handling household appliance repairs across the city and surrounding Smith County area. The business maintains standard operating hours from 6 AM to 10 PM seven days a week, providing weekend availability that some local homeowners find convenient for scheduling service calls around work commitments. With 28 customer reviews on record, the company carries a 3.3-star average rating, positioning it among mid-tier options in Tyler's appliance service market. The phone number (903) 215-8306 connects directly to the local Tyler dispatch for scheduling inquiries.
The Sears franchise model offers brand recognition and centralized appointment coordination, though this Tyler location operates somewhat independently from corporate oversight based on reviewer feedback. Service calls cover major household appliances including refrigerators, washers, dryers, and microwaves, targeting the everyday repair needs of residential customers. The extended evening and weekend hours distinguish this operation from smaller independent technicians who typically restrict availability to standard business windows.
Several reviewers documented specific experiences with technicians assigned to their calls. A customer identified as Teresa Neal described an interaction with Andrew G, who she stated wanted to leave without diagnosing her refrigerator issue and instead requested rescheduling. Brandi Regester reported a no-show appointment where the driver allegedly arrived near her neighborhood but did not contact her or the reviewer. Nicole Edwards described a three-week period without resolution for her washing machine, with water left inside the unit and mold developing. C Hamer reported uncertainty about appointment status, receiving conflicting information from the company's tracking system.
What Customers Say
All six detailed reviews assign 1-star ratings, with common complaints about missed appointments, lack of technician communication, and unresolved repairs extending weeks. No positive feedback appears in the available review sample.
Working Hours
| Sunday | 6 AM–10 PM |
| MondayToday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Diagnosis and repair of cooling issues, temperature control problems, and refrigerator component failures.
Washer Repair
Addressing water drainage problems, leak detection, spin cycle malfunctions, and drum issues.
Dryer Repair
Heat element diagnostics, drum rotation problems, and vent clearing services.
Microwave Repair
Magnetron replacement, turntable motor issues, and door switch repairs.
Dishwasher Repair
Drainage problems, spray arm malfunctions, and electrical component diagnostics.
Range and Oven Repair
Ignitor replacement, temperature sensor issues, and heating element services.