Baker Distributing Company

Baker Distributing Company supplies air conditioning equipment and components to contractors and homeowners in Waco, Texas. The business holds a 3.9-star rating drawn from eight customer reviews. Operating hours run Monday through Wednesday and Thursday from 8 AM to 5 PM, with Friday service limited to 7 AM to 11 AM. The company is closed on Saturday and Sunday. As an air conditioning system supplier, Baker Distributing serves the greater Waco area and surrounding Central Texas communities, providing parts and equipment to both professional contractors and retail customers seeking components for DIY repairs.

The company positions itself as a distributor serving the HVAC trade while also welcoming walk-in retail customers. Reviewers note the business helps individuals find specific parts, including capacitors and other AC components, even when the customer is not affiliated with a contracting company. This dual approach of supporting professional contractors while remaining accessible to homeowners sets Baker Distributing apart from strictly trade-only distributors. The business operates on a will-call basis for parts and equipment procurement.

Customer experiences at Baker Distributing reveal a service-oriented approach when the right parts are available. One reviewer described walking in without a contractor affiliation and receiving assistance finding an AC start capacitor, noting good customer service. Another reviewer highlighted the team as friendly and professional, willing to go above and beyond. However, two reviews cite frustration with customer service interactions, and one mentions dissatisfaction with contract requirements for certain purchases. The mixed feedback suggests that customer experience may vary depending on the specific transaction and availability of needed components.